Effective Date: 28/September/2026
Last Updated: 28/September/2026

RentNow Homes Limited (“RentNow”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information of people who use our website, platform and related services.

This Privacy Policy explains how RentNow collects, uses, stores, protects and may disclose personal information when you visit or use myrentnow.ng, create an account, communicate with other users, list or search for properties, make payments, arrange appointments, or otherwise interact with RentNow.

1. ABOUT RENTNOW

RentNow Homes Limited is a Nigerian property technology company that provides an online platform that helps people looking for homes connect with verified property representatives and genuine property listings.

RentNow is committed to processing personal data fairly, lawfully and transparently in accordance with applicable Nigerian data-protection laws, including the Nigeria Data Protection Act 2023.

2. INFORMATION WE MAY COLLECT

• Full name, phone number, email address, account type and authentication information.
• Agency/company and professional information.
• Property information, locations, rental prices, descriptions, photographs and videos.
• Information needed to establish authority to market a property.
• NIN, identification documents, photographs, selfie or live facial-verification information where required for verification.
• Property searches, viewed/saved properties, enquiries, messages, appointments and reviews.
• Device, browser, IP address and other technical information.
• Payment-related information such as transaction reference, amount, payment status and date.

3. HOW WE USE YOUR INFORMATION

• Create and manage accounts.
• Provide and operate RentNow services.
• Display and manage property listings.
• Verify agents, property representatives and relevant property information.
• Facilitate enquiries, messages, appointments and property viewings.
• Process payments and applicable refunds.
• Provide customer support and service notifications.
• Improve platform performance and user experience.
• Prevent fraud, abuse and unauthorised activity.
• Investigate complaints and disputes.
• Maintain required business, legal and regulatory records.
• Comply with applicable laws and lawful requests.
• Protect RentNow, its users and the integrity of the platform.

4. LAWFUL BASIS FOR PROCESSING

Depending on the circumstances, RentNow may process personal information on lawful grounds recognised under applicable Nigerian data-protection law, including consent, performance of a contract or steps taken before entering into a contract, compliance with a legal obligation, legitimate interests where permitted by law, protection of vital interests, and other lawful grounds permitted by applicable law.

5. VERIFICATION AND TRUST

RentNow’s verification processes are designed to reduce the risk of fraudulent accounts, misleading information and unauthorised property listings. Verification does not guarantee that a person, property, transaction or representation is completely free from fraud, error or future misconduct.

6. HOW WE SHARE INFORMATION

RentNow may share personal information where reasonably necessary with payment providers, identity and verification providers, hosting and technology providers, communication providers, professional advisers, authorised personnel, government authorities, regulators, law-enforcement bodies or courts where legally required, and other parties where the user has authorised or requested disclosure.

7. COMMUNICATION BETWEEN USERS

RentNow may provide messaging features. Information voluntarily shared through these features may be visible to the recipient. Users should not send passwords, banking PINs, OTPs or similar sensitive information through ordinary platform messages.

8. COOKIES AND TECHNICAL INFORMATION

RentNow may use cookies and similar technologies to keep the website functioning, remember preferences, improve performance, understand website usage and improve security. Where required, appropriate cookie choices or notices will be provided.

9. DATA SECURITY

RentNow takes reasonable technical and organisational measures to protect personal information. However, no internet-based system can be guaranteed to be completely secure.

10. DATA RETENTION

RentNow will retain personal information for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain legitimate business records, resolve disputes, comply with legal or regulatory obligations, prevent fraud or protect our rights.

11. YOUR DATA PROTECTION RIGHTS

Subject to applicable law, you may have rights including the right to be informed, access, correction, objection, restriction, deletion or erasure where legally available, data portability where applicable, withdrawal of consent where consent is the lawful basis, rights relating to automated decision-making where applicable, and the right to lodge a complaint with the relevant data-protection authority.

12. PRIVACY REQUESTS

RentNow Homes Limited
Email: info@myrentnow.ng
Phone: 08108230931
Address: OSOGBO

13. CHILDREN

RentNow is intended for users who are legally capable of using our services and entering relevant transactions. Where required by law, appropriate steps may be taken regarding information collected from children.

14. THIRD-PARTY WEBSITES AND SERVICES

RentNow may contain links or integrations to third-party websites, payment providers, verification services or other platforms. Those third parties may have their own privacy policies and terms.

15. INTERNATIONAL DATA TRANSFERS

Some service providers used by RentNow may process information outside Nigeria. Where applicable, RentNow will take steps required by data-protection law.

16. CHANGES TO THIS PRIVACY POLICY

RentNow may update this Privacy Policy from time to time. Material changes may be communicated through the website, account notifications or other suitable methods.

17. CONTACT US

RentNow Homes Limited
Website: https://myrentnow.ng
Email: info@myrentnow.ng
Phone: 08108230931
Address: OSOGBO